Account Details - Health Score

The Health Score section of the Account Details page gives you detailed information on how an account's health score is calculated and the specific scores the account receives from each health component.  



"Current health score configuration" shows the specific health configuration used to calculate the health score of the account.


The "Daily health score trend" tracks the trend of the account's daily health score over the last 90 days. 


The "Current health score breakdown" section lists out the specific health sections defined in the account's health configuration and their respective contribution to the overall account health score.


Particularly, the bar chart on the left shows the actual weighted score the account is able to receive from each section (highlighted in blue) out of the possible total (both blue and grey) according to the defined health criteria. 


And the pie chart on the right shows the percentage contribution each health section owns towards the overall account health score. 


The "Trend of health score components" chart on the bottom tracks the daily trend of each section health score (none-weighted) for this account for as long as the last 90 days. 


The "Trend of health score components" chart on the bottom tracks the daily trend of each section health score (none-weighted) for this account for as long as the last 90 days.