Set your teams up for success by giving them Goals that are proven to help them engage better with customers.


  • Adoption

  • Retention

  • Onboarding

  • Expansion

  • Advocacy



Pro-tip: A Success Goal can have different playbooks for different segments of customers. When choosing or deploying playbooks, select the one that is best suited for that segment, region, stage and/or tier.


Next up

Need assistance setting up your Success Goals on Freshsuccess? Learn how to set Goals up by referring to Setting up Success Goals.