Touchpoints : Freshdesk Customer Success

Touchpoints

This section describes how to setup a Touchpoint using Freshsuccess

Introduction to Touchpoints

In this article: Why do you need Touchpoints? What can you do with Tou...
Touchpoint Template

In this article: Creating a touchpoint template Adding Touchpoint s...
Adhoc Touchpoint Creation

Touchpoints can be created from the Global Add New button in Freshsuccess. ...
View Touchpoint History

If you have enabled calendar sync for both meeting management and meeting in...